Frequently Asked Service Questions

Vehicles up to 4 model years' old we recommend performing an oil service at least every 15,000KM's or once per year. Vehicles that are 4 model years' or more in age we recommend performing an oil service every 10,000KM's or once per year to maintain the life of your engine.

First, you will need to acquire a blank USB drive (be sure it is virus free). Then visit https://www.bmw.com/en/footer/software-updates.html, here you will type in the last 7-digits of your VIN (vehicle identification number) to pull up the latest downloadable Bluetooth phone software. Be sure to download the software update directly on-to the USB drive. Once you have the Software on the drive, plug it into your vehicle USB socket (location varies based on model, most common is in the center console), then in your i-drive go to settings --) software update --) update software. It will load up rather quickly, then your done.

There is a large number of mobile phone devices available today, before BMW selects a mobile device to compatible with there vehicles it must undergo extensive testing with all mobile phone preparations installed in BMW vehicles. Only after this testing is complete will the device land on the list of mobile phone devices. BMW works with all leading manufacturers so that the latest mobile phone devices can be included on the approved list as soon as possible. Check out the list by clicking the link below and following the appropriate steps. https://www.bmw.com/content/bmw/marketBMWCOM/bmw_com/en_CC/footer/compatibility-check.html

The best solution is to remove the battery from your vehicle and put it on a battery tender in your garage while seasonally storing your vehicle. At Budds' BMW Hamilton we offer various different original equipment BMW battery tenders, give our parts department a call today for more details -- (905) 667-5390 or email us at partsbmwhamilton@buddsbmw.com.

Vehicles equipped with comfort access (sensor on the door handle that unlocks the vehicle on touch) have a key fob with a battery inside it. This battery is similar to a watch or tv remote battery, every so often it does need to be replaced. The most commonly used battery is a CR2032, however some fobs use a different battery. If you change this battery and are still experiencing issues we suggest you give our service coordinators a call to schedule a service appointment, be sure to bring both key fobs if you have two.

Yes, our master technicians have put together a sample maintenance schedule for you. Some exceptions may apply, inquire with your service advisor for more details.

For vehicles up to 4 model years old we recommend performing an oil service at least every 15,000KM's or once per year. For vehicles that are 4 model years or more in age, we recommend performing an oil service every 10,000KM's or once per year to maintain the life of your engine.

Express is a time-sensitive service, a perfect option if you would like to wait in our newly renovated customer lounge while your vehicle maintenance is completed. Our express department is strictly for basic maintenance visits that can be concluded within 60 minutes and as such, we strive to have the full visit concluded within 90 minutes of your arrival at our facility.